1. Booking can be done:
    • by phone – after arranging your stay by phone you should receive an e-mail confirming and specifying the conditions of booking;
    • by e-mail – you can send us an electronic message
  2. After receiving your booking request via any of the above described ways, the Guesthouse will send a written confirmation of your booking to the a-mail address provided by you.
  3. It is necessary for the booking to be legally binding that a deposit amounting to 40% of the total value of the stay is paid by the Guest.
  4. The above mentioned deposit should be paid to the Guesthouse’s bank account by bank transfer, cash or credit card.
  5. The deposit should be paid within 3 days from the date of booking or within the time specified on a written confirmation sent to you by e-mail.
  6. The day on which the Guesthouse’s bank account is credited shall be deemed the day of payment.
  7. Bank account details:
    Orlicka Skała S.C.
    Zieleniec 3a
    57-340 Duszniki Zdrój
    Konto: BZWBK o. Wrocław
    SWIFT code: WBKPPLPP
    Nr : 44 1090 1522 0000 0001 3173 0796
  8. The rest of the payment due should be made at your check-in at the Guesthouse. In case of failure to pay within the time limit set by the Guesthouse or insufficient funds on credit card, the booking will be cancelled.
  9. All services provided by the hotel come at no extra cost to the Guest.
  10. We accept debit cards.
  11. Do cen należy doliczyć opłatę uzdrowiskową ,pobieraną na rzecz Urzędu Miejskiego w Dusznikach Zdroju od osób przebywających dłużej niż jedną dobę , w wysokości 3,50 zł od osoby za dobę.
  12. Rezerwując pobyt w Orlickiej Skale akceptujecie Państwo nasze warunki rezerwacji.